Privacy Policy
At Scope Diagnostics, we are committed to protecting your privacy and ensuring the responsible handling of your personal information. This privacy policy explains how we manage your personal data in compliance with our obligations under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). For more details about the APPs, visit the Office of the Australian Information Commissioner’s website.
What Is Personal Information and Why Do We Collect It?
Personal Information refers to data that identifies an individual. At Scope Diagnostics, we collect information such as names, addresses, email addresses, and phone numbers. We gather this information through direct communication with you (e.g., phone calls, emails) and via our website, Scope Diagnostics . This information helps us deliver our services, provide updates, and communicate about relevant offerings. You can opt out of receiving marketing materials by contacting us directly.
Sensitive Information
Sensitive information includes data such as health details, racial or ethnic origins, religious beliefs, or criminal records. We only collect and use sensitive information when necessary, with your consent, or as required by law.
Third-Party Information and Disclosure
While we aim to collect Personal Information directly from you, there may be instances where we receive this information from third parties. Your Personal Information will only be disclosed with your consent, where it is required to provide services, or as authorised by law.
Security and Retention of Personal Information
We take the security of your Personal Information seriously and have measures in place to protect it from unauthorised access, modification, or disclosure. When it is no longer required, we securely destroy or de-identify the data. Most Personal Information, such as client files, is retained for a minimum of seven years, in accordance with legal requirements.
Accessing and Updating Your Personal Information
You have the right to access and update your Personal Information. To do so, contact us in writing. Access is free of charge, though we may apply a small administrative fee for providing copies of your information.
Maintaining Accurate Information
We rely on you to keep your Personal Information accurate and up-to-date. If your details change, please notify us so we can maintain the quality of our records.
Policy Updates
Our Privacy Policy may be updated periodically to reflect changes in our operations or the law. The latest version will always be available on our website.
Privacy Enquiries and Complaints
If you have any questions or concerns about our Privacy
Policy, please reach out to us:
Website: Scope Diagnostics
Email: [email protected]
Phone: 1800 202 111